Customer Relationship Management (CRM)

Build relationships. Build success.

Today's mobile environment has enabled a wider holistic view of a customer from one screen for any user, cementing Customer Relationship Management (CRM) tools as critical components of a successful enterprise.

With sales force automation tools that coordinate sales campaigns, marketing, and call centers, with sales promotion analysis and customer account history, CRM tools are becoming the most effective means of fostering relationships with customers, prospects and business partners, and can be the tipping point advancing your company ahead of the competition.

Through Opportunity Management in CRM, companies can now manage unpredictable growth and demand, and implement forecasting and pipeline management with client history and more accurate sales projections, as well as developing and maintaining those critical client relationships.

To ensure that you are making the most of CRM technology, OTSI offers a wide range of CRM consultation and implementation services.

  • Development
  • Integration
  • Data migration
  • Configuration
  • Administration
  • Salesforce
  • Microsoft
  • SAP
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